Newsletter Archive

Tips for buying from foreign online stores, shops or even Christmas markets, a checklist for booking flights online, tips on secure online purchase of cultural and sports event ticket and information on the renewal of EU consumer protection in e-commerce.

Car rental expert tips & consumer stories, true or false – online shopping quiz, summer trainee’s interview, Air Berlin instructions, online holiday booking report.

Air travel vocabulary, problems with products ordered from China, reading contract terms, purchasing a used car from abroad, identification of counterfeit product.

For consumers heading for winter holiday, FAQ of online dating, online car price evaluation services, last year´s statistics.

Shopping Christmas gifts online, intricacies of returning goods, subscription traps still a problem,  planning a trip, suitcase damaged on flight, holiday timeshare business in the Canaries.

Alternative dispute resolution, how Finnish consumer complaints are handled in Germany and Denmark, Fatkiller slimming product cases.

Tips for cross-border purchases, organizations that help consumers, case of the month, statistics from first quarter of 2016, coming events.

Tips for winter & skiing holidays,checklist for package travel buyers, the new European Online Dispute Resolution platform, checklist for online dating services, year 2015 statistics; amount of complaints & topics.

Tips for safer Christmas shopping online, FAQ on return policies & cancellation, mobile gaming by children & unwanted bills.

Traveller’s quiz, standard compensations for flight cancellations, car.

Online subscription traps theme issue: how to identify and avoid traps, consumer stories; checklist for festival-goers and tips on Interrail travelling.

Tips to holidaymakers, online dating services, review of year 2014 with some consumer cases.