Current issues
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Information on the rights of online shoppers and air passengers now also in easy Finnish
26.11.2024 | Press release -
An online 2-minute health check-up leads to a surprise bill
4.9.2024 | Press release
Please note that due to a high workload at the moment, our case handling times are longer than usual.
We help consumers with problems related to cross-border trade. Our main themes are travel and e-commerce.