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Tips for Christmas shopping online

Ac­ces­si­bil­ity state­ment for the on­line ser­vices

Accommodation price comparison

European Consumer Centres receive record number of enquiries from consumers. Review of the corona year included in the ECC-Net’s 15th anniversary annual report

Euroopan kuluttajakeskukset juhlistavat tänään 15-vuotista toimintaansa eurooppalaiskuluttajien neuvojina maiden rajat ylittävissä ongelmatilanteissa.

Identification of counterfeit products online

European Consumer Centres receive many complaints from consumers who have knowingly or unknowingly bought a counterfeit product online.

Did you receive an unexpected invoice from a car valuation service? Instructions for consumers

A new campaign for consumers: Avoid online frauds

Everyone can encounter frauds online, but everyone can also learn to avoid them.

Consumers face issues with new car valuation service – do this if you receive a surprise invoice

Finding a partner online – but at what cost?

Euroopan kuluttajakeskuksen Suomen toimipiste on tehnyt muistilistan, jonka avulla voit välttää kalliita virheitä käyttäessäsi deittipalveluja verkossa.

Complaint templates