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10 tips for buying a used car from abroad

Before buying a used car from another EU country it is worth reading these ten tips!

Information on the rights of online shoppers and air passengers now also in easy Finnish

FCCA to investigate Go International’s announcement of cancelled holidays

Norjalainen matkanjärjestäjä Go International on ilmoittanut peruuttaneensa perjantai-illasta 13.2. lähtien kaikki lähtönsä Pohjois-Kyproksen lomakohteisiin.

Information for EURO 2024 tourists on getting around in Germany

The European Consumer Centre Germany has compiled essential information on the specifics of German public transport and ticket types for EURO tourists.

New customer service numbers for Consumer Advisory Services and European Consumer Centre Finland

The “At your own risk” campaign promotes safer online shopping

Finnish authorities and other organisations campaign widely for safe online shopping.

Airline bankruptcy

How can I pay safely?

Frequently asked questions on air travel

Journeys by ship

These pages provide information and instructions for cancelled and delayed ship journeys in case of a foreign shipping company.