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Information on EU consumer rights available in Ukrainian

Hop on the train – 2021 is the European Year of Rail

The European Commission highlights the benefits of rail as a sustainable, smart and safe means of transport for both citizens and businesses.

All parcels arriving from outside the EU must be declared from July 2021

From 1 July 2021 onwards, all parcels arriving from outside the EU must be declared, and VAT has to be paid for them.

Interruption in ECC Ireland activities at the start of the year – limited possibilities for mediation

Watch out for online car valuation services – if you receive a groundless invoice, one complaint to the company is enough

Summer 2022 complaints include product delivery issues and flight disputes

The Consumer Ombudsman intervened in the travel agent SRG Finland’s practice to charge a handling fee to customers when a flight is cancelled

FAQ about coro­n­avirus: travel and pub­lic trans­port

European Consumer Centre tips for successful online shopping

Tarkista itselle ennalta tuntemattomassa verkkokaupassa ennen ostoa, mitä yhteystietoja ja yhteydenottotapoja myyjä tarjoaa ja mitä tilausehdoissa kerrotaan.

Czech Airlines in bankruptcy – guidelines for consumers

Tšekkiläinen lentoyhtiö Czech Airlines on asetettu konkurssiin 10.3.2021.