If you have paid for your flights with a credit card, you can claim the flight ticket price back from your credit company.
If you have paid for the flights with a debit card, check with your bank to see if it will refund the flight ticket price under the terms of the agreement.
If you have purchased a travel package, i.e., a combination of a flight and a hotel, please contact the party who sold the trip, such as the travel agency, and require it to return your money.
If you wish to participate in the securing your claim in bankruptcy, follow the airline’s website for information on the bankruptcy supervisor and bankruptcy procedure. Follow the instructions provided. Unfortunately, a customer who bought flights is among the last ones in the order of collection, and usually the assets of a bankrupt company are no longer sufficient for all debts. It is worth bearing in mind that securing claims in bankruptcy is often subject to a fee, and bankruptcy proceedings can take years.
If you are already on your way:
If your flights are not part of a package, follow the airline’s information closely. In the event of a bankruptcy, you will have to buy a replacement flight yourself, as the airline is not usually able to arrange it or any other assistance.
If you have paid for a cancelled flight with a credit card, you can claim the price of the unused flight from your credit company.
If the payment has been made with a debit card, it is advisable to check with the bank whether the refund can be obtained under the terms of the agreement.
If you have ordered a travel package from a travel agency, such as a combination of a flight and a hotel, please contact the guide or travel agency. The tour operator assists in organising the return transport.
